How Switching Works

Switching your business phones takes less work than you think

Here is how a switch to QTech works, from the first look at your bill to the day your new phones go live.

1. 1. Send us a recent phone bill. We go through it line by line: which lines you use, which ones you pay for but don't need, and which ones are fax, alarm or elevator lines.
2. 2. We visit your office. About 20 to 30 minutes to see your phones, your internet and any lines behind alarm panels, fax machines or elevators.
3. 3. You get a written proposal. Every line and every phone, so you can compare it with what you pay now.
4. 4. We set everything up before the switch. Your extensions, your greeting, who rings where, and calls to your cell phone when you're out.
5. 5. We install the new phones first. Every new phone goes on every desk, set up and tested, before we touch your old phones. Your old system keeps working the whole time.
6. 6. Your numbers switch while we're there. Once the new phones are ready, we have your existing numbers moved over to them while our team is on site. Your customers keep calling the same numbers, and we test every phone and line with you before we leave.
7. 7. We show your staff how it works, and we stay with you afterward. One number to call for any change or question.

About copper lines

Verizon has asked the FCC to start retiring copper in parts of New York on November 30. If your alarm panel, fax machine or elevator phone still runs on copper, we can move it to a cellular line box, usually in one visit. See our free copper line audit.

Get a quote   or call (800) 392-3377

Learn more: Our story · Phones we support